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The Bredeson Group’s full service workplace training and coaching services focus on employee/supervisor people-management and self-management competencies. To learn more, read on:
The Bredeson Group’s workplace training and coaching services focus on employee/supervisor people-management competencies (e.g., diversity, conflict resolution, teambuilding, change management, customer service, sexual harassment) and self-management competencies (stress management, work/life effectiveness, whole life planning, health promotion, smoking cessation, substance abuse, attitude). Our focus on the human element at work is based on the understanding that if employees “are not all there” (focused, motivated, free from outside distractions), productivity, profitability and quality of work life will suffer. Our clients are both employers/unions as well as employee assistance or human resources vendors/consultants wishing to outsource all or part of their client training services such as:
In addition, our workplace education services include writing educational materials for employees, managers and human resource managers (e.g., booklets, newsletters, web sites, articles). The following seminars can be presented in a range
of one hour to one day, using our proprietary materials or client
seminar materials.
The Bredeson Group is a trusted business-to-business client training outsourcing partner for workplace effectiveness consultants and vendors. Our training/coaching clients include employee assistance, work/life, health promotion, medical education, experiential learning, training, and HR consulting organizations. Outsourcing services cover the full range of our training and coaching services generally:
Additionally, clients ask us to write educational
materials for employees, managers and human resource managers (e.g.,
booklets, newsletters, web sites, articles).
Our clients outsource training and communication services because outsourcing is a cost-effective and quick means of delivering high quality services to employer clients at multiple locations. There are a number of reasons why they choose us:
2.)
Low ropes courses through relationships with adventure
learning facilities that offer:
3.) Stand-alone action learning events or team-building workshops that include action learning components. (Note: even stand-alone events include “content” in the form of objective setting, team assessments, debriefing, and a “tool box” to take back to the office.) 4.) Local hikes or extended hiking trips in France, Switzerland, Italy or Austria through Bredeson Outdoor Adventure. Bredeson Group action learning programs typically last a half day or a day. While they often take place outdoors, indoor venues provide a viable alternative, especially in the event of poor weather, or when an event is part of a teambuilding seminar. We have worked with groups ranging in size from eight to 150, and engage the services of other facilitators as needed. The range of organizations with which we have worked and are comfortable includes multi-national high tech firms, privately held investment banks, MBA students, and not-for-profit social service agencies. Customer Service Training, Coaching and Facilitation Employers today realize that “putting your best foot forward” for customers is not just a frill: it’s essential for winning and retaining customers in today’s competitive market place. This practical workshop helps organizations develop a customer-oriented culture by providing employees with practical skills for providing excellent customer service. The workshop is appropriate for any industry (health care, retail, etc.) and will be tailored through examples and case studies to the challenges and needs of participants. Participants will:
Outcomes As a result of this workshop, participants will be able to:
Outline
Organizations wishing to institutionalize what they have learned during customer service training engage the Bredeson Group to:
Sexual Harassment Train-the-Trainer Program Provides a Cost-Effective Tool for Employers Anita Hill and Clarence Thomas brought the issue of sexual harassment to everyone’s attention. Before that, sexual harassment was often a taboo subject, or people were simply unaware of it. More recently, the Tailhook scandal in the Navy, Mike Tyson’s conviction, and the Clinton/Lewinsky scandal have focused people’s attention on this workplace problem. Yet sexual harassment is one of the most frequently misunderstood, costly and damaging forms of discrimination in the workplace. The Bredeson Group has developed a Leader’s Guide, which in conjunction with a train-the-trainer workshop, provides employers with the tools to conduct their own sexual harassment training. Employers and other organizations can purchase the Guide which, in conjunction with the train-the-trainer program gives them everything they need: slides, script, exercises, hand-outs, training timetable, room set-up checklist – in short, the works! What Our Workshop Participants Say About Us Here are a few recent testimonials:
News Flash: Excelling as a Leader and Having a Life -- No Longer an Oxymoron Today, more than ever, organizations seek to retain and energize their leaders by acknowledging and supporting employees’ need to effectively manage their work and personal lives. Both men and women executives suffer under flat-out schedules and multi-tasking mania. And both report feeling burdened and sometimes burned out by attempting to balance the demands in their work and personal lives and succeed in both arenas. Statistics support what many time-strapped executives know intuitively: that having a life and being an effective leader are not mutually exclusive. A recent study conducted by the Families and Work Institute, Catalyst and the Boston College Center for Work & Family challenges many conventional notions about women and men executives. Leaders in a Global Economy: A Study of Executive Women and Men is the first study to look at a large representative group of very senior women and men executives and the factors that enhance, and inhibit, their success on the job and at home. The study found that dual-centric executives, those who give equal weight to work and personal life, feel more successful at work, are less stressed, and have an easier time managing the demands of their work and personal/family lives. RE-Charge is a leadership renewal program provided by the Bredeson Group that allows 24/7 executives to recharge their batteries, transform stress into positive energy, and refocus on critical work and life priorities. The Program is offered either on-site at your offices, or within the context of off-site meetings. In either context, it provides a cost-effective, concrete tool for boosting morale, productivity and quality of work/life. In this four or six hour program participants compare their personal experience in moving ahead while attempting to have a life to the experience of other executives through a survey prior to the program and during discussion and presentations. Participants have the opportunity to learn and discuss what works and what doesn't when it comes to work/life management and leadership. They learn techniques and business rationale for having both a work and a personal life, as well as explore the ways that they as leaders can positively influence the work/lives of those who report to them. This program, part strategy session and part personal renewal experience, provides for a thought-provoking, productive and fun session. Shorter overview sessions and a multi-session program are also available. What Does a Typical RE-CHARGE Agenda Look Like? Through workshops, discussion, experiential activities, coaching and self-reflective exercises, participants learn and practice techniques to take better take care of themselves and manage stress in their work and personal life. Some of the activities are introspective and self-paced, while others take place in a lively and supportive group forum. Many of the activities can be practiced and applied in a work setting. Each participant will complete a personal stress assessment and come away with a practical, individualized renewal action plan to manage work/life stress and focus on total work/life goals. While the agenda is tailored to the needs of the sponsoring organization and the business agenda of the overall meeting, some of the topics that are typically covered include:
Individual or group follow-up coaching, which helps “lock in” the learning of the day and allows goals to translate into action, is available after completion of your meeting via the Internet, telephone or in person. We are also available to facilitate relaxation or walking groups at the beginning or the end of the day, as well as to provide off-line individual or group work/life coaching sessions. Depending upon the venue selected and the program schedule, chair massage, yoga and spa facilities can provide additional opportunities to RE-Charge. The Bredeson Group also provides multi-day hiking and cross country skiing/snowshoeing adventures into which off-site meetings can be incorporated. Which Groups Should Consider RE-Charge? Executive training program sponsors, men or
women’s groups within corporations or other workplaces, coed
or women’s professional networking organizations, work/life
trade organizations, conference centers and other organizations may
find that this program meets a need for their members. And because
the renewal/productivity connection is by no means exclusively a concern
of executives, the Bredeson Group also offers renewal programs for
non-executives. |
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